DJ Garybaldy - The Only sound you need

SAM Broadcaster Pro comes with Five different options of database to install (MySQL and MariaDB are practically the same thing) Firebird - MariaDB - MySQL - PostgreSQL - MSSQL Firebird appears to be the most unstable database of the options you're given. SAM Broadcaster 2020.2 on Firebird has been crashing every 2-5 days I regularly see users having stability issues using SAM Broadcaster Pro with the Firebird database. I installed SAM Broadcaster with the help of a software engineer We used the Firebird server That worked well for a few days Then SAM wouldn't restart SAM fails more and more now to the point where it crashes at least once/twice a Week Its taking the fun out of my hobby We often see users complaining that Firebird in SAM Broadcaster Pro has crashed on them and that they've lost all their data. I tried installing Firebird for SAM Broadcaster Pro but it didn't work Firebird only allows you to load a maximu

When you pay hundreds of $$$ for a piece of software you would at least expect some form of support from the Vendor of that piece of software. Wouldn't YOU? Unfortunately Spacial Audio the developers of SAM Broadcaster Pro/Studio do NOT Know the meaning of the words CUSTOMER SUPPORT Spacial Audio like to play big corporate with their support team who don't appear to have used the software @spacial Sam Broadcaster tech support is consistently absent! @spacial where help is absent following crashed software They take your money and make it difficult to get support @spacial I'm very disappointed after 20 years of being customer I love SAM Broadcaster. But @spacial Customer Support makes me feel more like a victim, than a customer The Customer service manager is often RUDE towards people making complaints The activation/registration requirement in SAM Broadcaster Pro NEVER works properly. SAM often loc

Did you ever wonder what restrictions that Spacial Audio place on users when it comes to using SAM Broadcaster Pro? Spacial Audio updated their EULA (End User Licence Agreement) on the 10th of April 2017 It would appear Spacial Audio want to Dictate what you can and cant do with their software in the SAM Broadcaster Pro EULA Licence The Software may not be used in a manner that infringes, violates or misappropriates the rights of any third party; in a manner that violates any applicable local, state or national laws; in a manner that violates the privacy of any person or entity, or in a manner that is otherwise illegal or promotes illegal activities, including, without limitation anything that may be considered obscene, libellous, defamatory, or otherwise malicious or harmful to any person or entity So if you're thinking of using the software to stream an unlicensed station (Pirate Radio) then you may not use SAM Broadcaster Pro You can only run 1 station per licenc

Seen this topic on the SAM Broadcaster forums: SAM Broadcaster Unhandled Exception (not enough Storage) It seems a user was getting this error message in Event log as he was trying to add large amounts of music into SAM. This user only managed to get 58,000 tracks out of 88,000+ imported into SAM Broadcaster before the program wouldn't let them add anymore. The user has even tried a computer reboot and still cannot get tracks imported into SAM Broadcaster without the program crashing on them. I added a few more tracks SAM Froze again then rebooted my PC now I cannot do Tools->Maintenance->Verify songs as SAM Freezes part way through Apparently the Gurus on Stack-overflow say this is a Delphi problem with Heap Size exceeded The storage referred to is NOT hard disk storage but the heap memory available to the SAMBC.exe process It's not system-wide memory exhaustion, but a process limit Not sure if there are any other scenarios where this might happe

The support department at Spacial Audio are an utter shambles when it comes to how they operate. It transpires Spacial Audio support will only reply to your support ticket if you have a valid licence key or registered email address on their system. I couldn’t receive assistance due to a licence key discrepancy They actually implied I wasn't telling the truth, now they are no longer answering support requests I'm now getting 'this ticket is now closed' replies The SAM Broadcaster Pro activation/registration component never works properly. @spacial My husband's license key is not valid although his account is paid The only way to contact the Help Desk is to have a valid key This isn't the 1st time this happened more than 7 times the key arbitrarily invalidates Because it doesn't require registration keys or online activations! Here's the thing that's the email I used. On customer-facing side I'm getting requests f

I looked at the Spacial Audio's social media feeds recently and couldn't help but notice an angry user venting about issues with SAM Broadcaster I have SAM Broadcaster Pro on two laptops neither will work because of constant crashing issues I cannot DJ because your software keeps letting me down I have had to shut my radio station down I can sympathise with the user venting his frustrations. I used SAM Broadcaster for over 10 years and had nothing but headaches with constant crashing/buffering & freezing issues. When SAM Broadcaster Pro crashed it would take the database with it. As there is no way to backup or restore the database in SAM Broadcaster you have to prat around reinstalling everything. This user shouldn't have to stop running their radio station They just need to use more reliable radio automation software They wouldn't have any of these crashing/stability issues if they switched to RadioDJ to

I recently thought I'd install & see if anything changed with the latest version of SAM Broadcaster Pro SADLY IT HADN'T I started SAM Broadcaster after I configured it connected it to Shoutcast pressed play and off it went or so I thought. I got called away to help a neighbour with something & I was only gone from the computer for 10/15 minutes IF that. When I came back my stream was silent NOTHING was playing just dear air. I looked on the computer & an error message said SAM Broadcaster had STOPPED WORKING you know, that really annoying error! I had it on a clean and fresh install of Windows 11 only Sam Broadcaster was installed After testing SAM Broadcaster Pro it froze displaying the usual critical error (Unexpected Exception Occurred) After 20 years those SAM Broadcaster problems should be a thing of the past Nothing has changed with SAM Broadcaster It's still prone to crashing without warning Why do people s

Q: Have you ever noticed the amount of CPU that SAM Broadcaster Pro uses? Users have reported that they cannot run SAM Broadcaster Pro without it taking up the computers CPU & resources. I'm running a machine with 8GB RAM and SAM Broadcaster Pro is taking up most of the Memory and the CPU is up at 70%-80% making the PC sluggish Users shouldn't be having those sort of issues on newer machines with that amount of RAM. Ever since the early days SAM Broadcaster Pro has always required huge amounts of the CPU and Memory. SAM Broadcaster locked up in the middle of a radio show it would always max out my CPU when I least wanted it or needed it too Fact: SAM Broadcaster Pro requires a restart after it locks up and freezes. I often had to use task manager to exit the software Fact: SAM Broadcaster Pro is a very system intensive piece of software. It requires a lot of the systems time and resources Fact: SAM Broadcaster Pro has been known to slam the CPU

A long time user of SAM Broadcaster is complaining about really bad distortion on his stream. I get a distorted audio stream with SAM Broadcaster Pro I searched the forum and couldn't find any conclusive troubleshooting on the topic I have to think whether SAM Broadcaster is right for our station anymore I was NEVER able to get a decent quality professional sound in SAM Broadcaster When will you exchange that lousy and terrible sound output with professional Audio as used on regular Radio (Web) Stations? Even using DSP plugins such as Stereo tool I would always end up with distorted audio. This is not the first time I've done a post about the terrible audio quality in SAM Broadcaster I tested a recent version of SAM Broadcaster and thought the audio quality was poor compared to RadioDJ. Baffled, I have been using Sam Broadcaster for many years There is a Click or Clunk sound when I start a track playing In the years I&#

It seems that Spacial Audio have been having issues with their SAM Broadcaster Cloud service again. We are currently experiencing technical problems. We're investigating and will give an update soon. Apologies to those inconvenienced. This is just one of a long line of dropouts/outages with SAM Broadcaster Cloud which is hosted on the Microsoft Azure platform. @spacial I’ve been down for 8 hours and missed a live broadcast. DJ's shouldn't miss doing their regular radio shows as it makes the them look bad. @spacial SAM Cloud has been hanging lately. There was three hours of silence before I caught it. This is not acceptable! Please fix. @spacial SAM Cloud is down here apologies to all our listeners. @spacial What in the heck is going on with your cloud servers? It's pulling my station Live Broadcasts....not cool! How is anyone supp

Saw a post on social media from someone stating that their copy of SAM Broadcaster has been "FIXED" Now their station is back on air they have no listeners returning to their stream. SAM Broadcaster costing station owners listeners is nothing new! This has been happening with SAM for years now. SAM Broadcaster seems to go wrong for NO apparent reason. When SAM Broadcaster goes wrong any listeners you had will move onto another station while you're off air 'fixing' things. What's worse is those listeners may never return to your stream and that's the last thing you need when running an Internet radio station. I often see reports of SAM Broadcaster crashing or not activating. SAM has been acting crazy lately. It crashes from time to time and PAL scripts fail to run properly However its RARE for me to see people having major issues with RadioDJ. PAL scripts cause memory leaks if they're not written properly which can cause SAM Broadcas

A user has been refused help from the Spacial Audio support help desk because he isn't using their streaming services. Spacial Support have come back to this user and stated because he isn't using their streaming services (Cheapest stream) they can't help him. Passive aggressive customer support is putting it mildly. I purchased two different services and got refused help based on who we stream with? Now we are on our own it would appear. This isn't the first case we've heard of but we're sure there are users who haven't been given support either because of their streaming host. Does anyone else see the problem here? Its utterly bizarre that Spacial Audio don't appear to want to help people with their software and its issues. Spacial Audio do NOT know the meaning of customer service. There is NEVER an excuse to treat a paying customer badly, I was taught that on a retail course back in the late 1980s. Don't

I've seen SAM Broadcaster go wrong on the flip of a coin and without warning in my years using it. A user recently posted on the forums with issues they were having on their computer. I am getting the Players Are Stuck problem with an error Unable to apply settings. Error: [Main] Unable to create DirectSound object Code: $88780078 Make sure that the sound card is not being used by another application. The user omitted which version of SAM Broadcaster this was happening with and has stated nothing else is using the soundcard. I have seen the players get stuck in SAM many a time, Which then usually meant a REINSTALL from scratch. It gets tiring when SAM goes wrong and stops working for no apparent reason. This is a typical error message within Windows Error logs from when SAM goes TITS UP! Problem Event Name: APPCRASH Application Name: SAMBC.exe Application Version: 1.0.0.0 Application Timestamp: 2a425e19 Fault Module Name: unknown Fault Module

Recently seen searches on Google analytics for SAM Broadcaster Studio I guess they were searching for PIRATED versions of it! SAM Broadcaster Studio is aimed at Terrestrial Radio stations. You can't run a Terrestrial FM radio station with SAM Broadcaster Pro because of restrictions in the software licence agreement. Even though SAM Broadcaster Pro has built in FM capabilities via a (Now Obsolete) PCI FM card Spacial have now made a slight change to the EULA so that Terrestrial radio stations can now use the Studio version. Lucky Them Eh?! The Studio version costs more than SAM Broadcaster Pro at an eye watering $699 I would Imagine Professional Terrestrial FM/AM stations use software that costs thousands of $$$ NOT some badly designed college project from 1999: The Studio version of SAM Broadcaster isn't worth the money Its exactly the same as SAM Broadcaster Pro with the word STUDIO plastered

Q: WHY do people stick with Spacial Audio software if it lets them down time after time? Recently seen Tweets from a long time user frustrated at Spacial Audio not replying to their support requests. Gaddammit! Because the evil empire (@spacial) primarily communicate via email, the resolution to my issue is essentially circling in a e-filibuster! We lose again This isn't the first time I've seen this user get frustrated with Spacial Audio. I know from experience just how awful Spacial Audio support can be. I’ve had reliability issues as well as poor to non-existent customer service I’ve had to figure most of the issues encountered on my own When I was having issues with SAM Broadcaster back in 2010 I got next to NO SUPPORT I got called names like TURD because I'd complained about how UNSTABLE I thought SAM Broadcaster software was. Other customers have taken to social media