RadioDJ Frequently Asked Questions (F.A.Q)
Q: Will RadioDJ Ever be made Open Source?
A: Not anytime soon I'm afraid. Marius always says NO to that suggestion.
Q: How do I find the RadioDJ error logs?
A: Providing you've enabled error reporting in RadioDJ (Main options Screen) you need to do the following.
Start>Control Panel>Administrative tools>Event viewer>Windows Logs>Application
Or look at the error logs in the logs folder in the RadioDJ program directory.
Q: The RadioDJ database loses the tracks that I had previously imported what can it be?
A: Are your files on an external USB hard drive or NAS network?
USB drives power down if you don't change the settings in device manager power options.
If RadioDJ cannot find tracks it disables them its easy to relocate those tracks using utilities.
Run verify tracks DO NOT check the box that says "delete invaild tracks" as you don't want to delete songs from the database.
Then use Utilities>Relocate Tracks to find the songs again.
It also helps if you try to use the same drive letter where possible. (e.g: F:\Music)
Tip: Make sure you take a database backup using the database setup tool after you have located the songs again.
Q: The player is only showing elapsed time how do it switch it to remaining?
A: Click with your mouse where the time is showing as Elapsed and it should then display the Remaining time.
Q: RadioDJv2 says I don't have access and that I need to contact the administrator
A: The default login for RadioDJ is admin/admin
When you've logged in you can disable user accounts or set yourself an account up using the user account control from users in the options menu.
Tip: If you set up an administrator account make sure you write the username & password down as its encrypted in the database
Q: How do I enable disabled songs in the database?
A: Run this query in Heidi SQL
update songs
set enabled='1'
where enabled='-1'
Q: Why isn't there sound coming from Radio DJ?
A: Have you accidentally clicked mute on the Tray icon? Or Muted your speakers/sound card
Have you updated your Windows/Manufacturers Sound drivers that could also be a reason as to why Audio isn't working correctly
Q: Have you come across an error like this in Windows Event Viewer?
(ERROR: BASS_ERROR_FILEFORM! File: E: Music\Oldies\1910 Fruitgum Company - Yummy Yummy Yummy.mp3)
A: Check the Cue points on the end of affected tunes it happens when a cue point is missing (Dont ask me why it does it)
Q: Help I Can't batch rename files/genres/categories in tracks manager v2.0.0
A: Just click on the bar at the left hand side with <<< on it to open the track manager options
Q: How do I delete multiple playlists
A: Go to the options menu and choose playlists from there you can delete the playlists you need to delete.
Q: Will RadioDJ play VIDEO content?
A: While RadioDJ supports .mp4;* & .m4a;* files it will ONLY play the AUDIO content and NOT the VIDEO.
RadioDJ doesn't have video playback capabilities its only an Audio Management suite.
Q: My Copy of RadioDJ seems to be Sluggish/Freezing
A: Add the RadioDJ program folder to the exclusion list in Windows Defender or your Antivirus.
We also suggest adding the music folders to the exclude list in WD or your AV software. That will help with performance
Tip: How to further improve the performance on Windows?
- Disable Windows Search Service. The search service is helping your computer search files, but it comes with a great cost, performance
If you noticed that sometimes your computer is not responding this service can be the culprit because it scans each of your files regularly.
- Disable "Connected User Experiences and Telemetry" service which keeps tracking whatever you do (and even sends some data to M$ servers)
Control Panel>Administrative tools>Services
Tip: For smooth audio do the following:
Right click on the Speaker icon, Choose Sounds, Highlight the Line/soundcard output in use and click Properties
Under the advanced tab there will be a box ticked
Allow applications to take exclusive control of this device
Uncheck those boxes and click apply.
Make sure Windows Sounds are turned off too as you don't want computer sounds over your stream.
Important:
Q: Can I stream music from sites such as Spotify, Deezer, Mixcloud etc... in RadioDJ ?
A: In short the answer is NO
Those sites DO NOT allow the music to be streamed/played outside of their websites for legal reasons.
Re-recording/Rebroadcasting those songs is against their T.O.S and could land you in all sorts of trouble.
Q: What about the playback of podcasts?
A: You can play podcasts in RadioDJ as long as you have the permission to re-broadcast it.
We hope this clears things up for you.
For more tips please feel free to search the RadioDJ Community Forums
An updated user manual written by a user of RadioDJ Is now available for Download
T.O.S = Terms Of Service