Very Upset with Spacial Audio Technical Support

The Spacial Audio support department strike again! I have been a Sam Broadcaster customer for over 15 years. I have reinstalled a PC due to a problem with Windows and when I wanted to activate my license it did not allow me. I've been writing to Spacial technical support for two days and they won't give me a solution. I have my radio station losing thousands of listeners, We have audiences of 1000 concurrent listeners and now I am below 100 because the software is not fully working. I don't know what to do anymore. It appears the activation system is yet again causing users issues even if they've deactivated before reinstalling Things like this should NEVER happen with radio automation software. A radio DJ needs software to work so they can do their job or hobby. It all stems from the fact SAM Broadcaster was pirated a LOT back in the days on 4.x.x versions. Spacial Audio introduced the activation requirement to cut down on the amou