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Showing posts with the label Spacial Audio

Can I Transfer A SAM Broadcaster Pro Licence To A New Email?

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This was a question posed by someone on the Spacial Audio SAM Broadcaster forums after their station manager left the radio station. How do I go about transferring our SAM Broadcaster Pro 2021.4 license from our old station manager to a new email account? AFAIK: You cannot swap someone elses registered email address for yours. Its not as simple as that. This is the KICKER! Spacial Audio will most likely tell this user that they need to purchase a whole new SAM Broadcaster licence. Which means paying out $$$ just so they can broadcast with SAM Broadcaster If this user switched their station and DJ's over to RadioDJ then they wouldn't need to pay any money. Reasons to Use RadioDJ: Once installed it's stable and works for days/weeks without needing to keep an eye on it Great Music library support add as many categories & subcategories yo

The Perils Of Activation Servers (SAM Broadcaster Pro)

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Since December 2007 Spacial Audio have required users to activate SAM Broadcaster Pro and all their other software. However the Activation Servers can sometimes have issues with how many active activations a user has. When I try to reinstall SAM I am getting an error message stating I am over the allowed number of activations. I only had it installed on one machine Hundreds of SAM Broadcaster users have had the same issue since the activation requirement was hard coded into the software You are entitled to 1 license for this program 1 licence = 1 registration key which activates the program You are permitted to activate the program on different 3 systems You can only run 1 copy of SAM Broadcaster Pro per licence and you CANNOT run multiple copies. Its another reason that SAM Broadcaster Pro sucks the way Spacial Audio LIMIT usage of their software. The SAM activation server has a nasty habit of locking users out of the software, sometimes as t

Make your Station POP! With SAM Broadcaster Pro?

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Seen a couple of posts on social media where users claim you can make your radio station sound great with SAM Broadcaster Pro REALLY? I don't think so somehow! I used SAM Broadcaster for over 10 years and was frustrated time and again by audio distortion. My music files were ripped at the same audio levels and bitrates but despite this my music sounded CRAP in SAMBC. You CANNOT make your station POP with SAM Broadcaster as the audio output is AWFUL and amateurish at best. The last thing YOU need as a DJ is piss poor sounding audio your listeners will tune out if it doesn't sound right. It didn't matter what sound settings I tried my stream always sounded piss poor with SAM Broadcaster The audio quality from the bass sound engine really does make RadioDJ sound PROFESSIONAL. I can play different genres of music through RadioDJ & everything sounds GREAT with the above settings. Download RadioDJ and install it and you should not

Spacial Audio Revoking SAM Broadcaster Pro Licences

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As many of you know I take an interest in what goes on in the world of Spacial Audio. I saw a Tweet on Twitter that made me shake my head... This company is so vile. One of the worst on the Internet. Even when you pay for SAM Broadcaster Spacial can decide to revoke your licence. So as much as $299.00 down the drain. Don't buy from @spacial So let me get this right, Spacial Audio are revoking peoples licences for no reason? I've blogged before about Spacial revoking licences when customers complained about the software and its still going on. That's awful espcially when users like the one quoted above have paid $$$ for the privelidge of using SAM. It never ceases to amaze me what the support staff at Spacial Audio do! Spacial Audio have ALWAYS had an awful way of dealing with paying customers It's WRONG when users pay out good hard earned money for software and then they get treated like this. RadioDJ is a great alter

Who's Using Marketing Gimmicks Now? (Spacial Audio)

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A couple of years back I was accused by Spacial Audio of using GIMMICKS when it comes to my promotion of Radio DJ software. Dear Spacial Audio my Blog posts are NOT Gimmicks The software I promote doesn't require any marketing gimmicks as its 100% FREE The links I have in my posts are links to RadioDJ tutorials, Downloads or other sites with useful software & information. The exact origin of the word ‘gimmick’ is unknown But there is one theory that it comes from the word ‘gimac’ an anagram of ‘magic’ Spacial are the ones using marketing gimmicks as there are lots of links for their products in their blog posts. Even posts about stuff thats nothing to do with Spacial Audio even end up with links to their products. Spacial Audio are struggling for sales of their software and they seem to be using blatant & desperate gimmicks! The fact t

Please Buy Our Software We're Desperate (Spacial Audio Solutions)

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I can't help but notice that Spacial Audio posts on social media of late smack of desperation for sales. Instead of paying month-by-month Get a whole month free from Spacial's yearly purchase plan They want you the user to cough up a years worth of subscription money in one go. Who on earth can afford to pay up to $825 p/a just so they can use SAM Broadcaster Cloud? Most Hobby Broadcasters I speak to don't have that sort of cash to spend year on year. I could understand paying out all that money if the software solutions and customer service were up to par but alas neither are. What would happen if Spacial Audio closed down and you'd paid all that $$$ in advance you would be left out in the Cold. We all know Spacial Audio don't like giving customers refunds which is a bit naughty if you ask me. We DO NOT offer refunds because of our free trial o

Spacial Audio Like To Play BIG Corporate

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Spacial Audio Solutions like to play BIG corporate company when it comes to their software support when in reality they are a small time software company based in Sherman Oaks, California. The support team is staffed by people who have NEVER used the software and who usually send the wrong replies. I love SAM Broadcaster but @spacial Customer Support makes me feel more like a Victim, than a customer. The Customer Support Manager is RUDE to users on a regular basis (Why he's still in a job I don't know) Spacial Audio may well have been worth $59,000,000 based on the amount of copies of SAM Broadcaster they have claimed to have sold worldwide. We doubt they're even worth a quarter of that these days According to a recent Google search Spacial Audio turnover is rumoured to be around $4 - $5 Million a year. Yes Spacial Audio Solutions may well have sold software to over 150 countries BUT that was years ago when there was NO viabl

Very Upset with Spacial Audio Technical Support

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The Spacial Audio support department strike again! I have been a Sam Broadcaster customer for over 15 years I have reinstalled a PC and when I wanted to activate my license it did not allow me I've been writing to Spacial technical support for two day and they won't give me a solution I have my radio station losing thousands of listeners. I don't know what to do anymore It appears the activation system is yet again causing users issues even if they've deactivated before reinstalling Things like this should NEVER happen with radio automation software. A radio DJ needs software to work so they can do their job or hobby It all stems from the fact SAM Broadcaster was pirated a LOT back in the days on 4.x.x versions. Spacial Audio introduced the activation requirement to cut down on the amount of pirated copies of SAM Broadcaster Pro there were out there. A former Spacial Audio employee posted this: I helped b

Where Have All the Software Pirates Gone?

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Over the past few years I've seen posts on X offering cracked copies of SAM Broadcaster Pro I'm pretty sure the same thing has been going on on other social media websites. Recently the posts offering these cracks has calmed down. Not seen anyone offering pirated copies of SAM since late 2020. Not even seen anyone offering SAM Broadcaster v4.2.2 which was the most pirated version of SAM Broadcaster On the whole that has to be GOOD NEWS. I'm sure Spacial Audio will be thrilled. These software Pirates have obviously realised you DON'T NEED a Pirated version of SAM Broadcaster you just need RadioDJ Reasons to Use RadioDJ: Once installed it's stable and works for days/weeks without needing to keep an eye on it Great Music library support add as many categories & subcategories you require RadioDJ doesn't require online activations or registration keys Radio

XML Files Cause SAM Broadcaster To Crash

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As the title of the blog post would suggest SAM Broadcaster crashes when .XML files get corrupted. It can be frustrating when SAM goes wrong for no apparent reason. Sounds like a broken SAMBC.core.xml file Try uninstalling and reinstalling SAM Broadcaster Although you will lose all of your program settings SAM Broadcaster Pro relies on .xml files for its operation it only takes one of those files to become corrupt and SAM does a disappearing act How the XML files become corrupt in SAM Broadcaster is anyones GUESS! RadioDJ also relies on .xml files for backend & plugin functions & I've NEVER had RadioDJ crash like SAM. Trying to get SAM Broadcaster to work but it crashes within 24 hours FACT: RadioDJ performs 100 times better than SAM Broadcaster Pro Soundcards and Disc drives were the main culprits wh

SAM Broadcaster Pro How Good Is It?

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This was a question I saw askd by someone on a Forum. Q: SAM Broadcaster Pro: How good is it? A: IMHO It's not a very good piece of software & it's not worth the $299 & $699 pricetags SAM Broadcaster can be extremely tricky for a novice to setup it gets confusing having 5 different database options on first run. Firebird is the worst of the database options and is flaky and unstable. Firebird can only hold around 50,000 tracks in its database so no good if you have a large library (100K+) of songs I installed SAM Broadcaster with the help of a software engineer We used the included Firebird server That worked well for a few days then SAM wouldn't restart I'd have to start over again reinstalling from scratch SAM fails to the point where it crashes at least once a day Its taking ALL the fun out of this We often hear users reporting crashing/activation issues with SAM Broadcaster often taking stations off air for a few

Beware Of Free Radio Automation Software?

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@Spacial Audio have written a blog post about choosing the right software for running a radio station with. When it came to free radio automation software they said this. Beware of Free Radio Automation Software Free software can often come at a higher cost in the long run with hidden fees and complex contracts that can be costly if you don't foresee them What planet are Spacial Audio living on? Because it sure isn't Earth   With RadioDJ there are NO CONTRACTS NO KEYS NO ACTIVATIONS Genuinely free software sometimes does not deliver on expectations from poor performance to a lack of support when things go wrong WRONG AGAIN! RadioDJ has GREAT Stability & Reliability One user had RadioDJ v1.8.2 running on a Laptop for 4 years RadioDJ has really great support via the Community Forums It's Spacial Audio Solutions who have the distinct LACK OF Customer Service @spacial The worst

SAM Broadcaster Freezes While Adding Music?

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I first used SAM Broadcaster way back when v1.3 came out in 1999. One thing that bugged me about Streaming Audio Manager is that it always FROZE while adding music into the software. Adding files is a very time consuming process and SAM freezes for a while It won't transition to the next song until the folder scan is done Back in v1.3 If I tried adding a large folder of music to the software it would cause the program to crash. It was exactly the same with versions SAM Broadcaster 2/3/4 The reason SAM freezes is down to the fact that the software suffers from bad MEMORY LEAKS! Plus the software is well known for using lots of the computers resources & CPU. SADLY 20+ years later the same thing is still happening in Spacial Audio's SAM Broadcaster software. Saw this on Social media recently. I'm making headway adding music & jingles to SAM but it keeps freezing The Fact

Does Anyone Still Buy SAM Broadcaster Pro?

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I'm not noticing anywhere near the amount of gripes about SAM Broadcaster on social media that I used to see 5/6 years ago. The forums don't seem to be attracting as many complaints that they once did either. Although they've made the forums READ ONLY. Download figures for RadioDJ would suggest that not many people are paying Spacial Audio for software now. It was 2010 when I switched from SAM Broadcaster to RadioDJ I switched because I was sick of SAMBC not performing as it should & it crashed regularly and required reinstalling after every crash. I have NEVER had a major issue with RadioDJ Or any standalone encoders I've streamed with since 2010 RadioDJ handles everything I throw at it and is as Stable & Reliable and doesn't crash like SAM Broadcaster Pro If anything has taken RadioDJ off air it was computer hardware related. Disc Drives FAILING

Why Are SAM Broadcaster Requests A Pain to Setup?

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Have you tried to get SAM Broadcaster requests setup then you'll know how FRUSTRATING is to get SAM to accept requests. SAM requires two ports to be open to accept requests 1221 and 3306 You also need to enter the IP address of your website in the request handler in SAM in order for it to process requests. You have the option of two request templates in SAM a PHP or HTML one. If you use the HTML template requests are usually handled through Audiorealm. PHP website requests should be handled by your website and sent direct to SAM. Users struggle to get requests working in SAM even if they have the right IP to accept requests from in the request configuration. Unable to connect to 22.248.186.138:1221(Err#: 803) Station might be offline, or connection is being blocked A few years back there was some concern about the SAM PHP request system being compromised in so some way. A re

You're Using A Pirated Version Of SAM Broadcaster Pro?

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A SAM Broacaster user is having issues with his SAM Broadcaster Pro activation. The user Tweeted that he was having issues with his SAM Broadcaster Pro Key @spacial explain to me why I emailed eight different people with an issue I have with SAM PRO They all keep telling me my product code key is invalid? I paid $300 for this P.O.S Spacial Audio have come back with this response. Did you purchase your product directly from our website? If not, then there is a possibility that this could be a crack license I can't wait to see what reply the user comes back with @spacial You don't accuse customers of running pirated copies of your software when they aren't. Its why I hate paid for software that has keys or activations the support for those products is DIRE! The Spacial Audio helpdesk aren't the only ones to accuse users you used to get accused by the SVS Volunteers on the Spacial Audio forums. The Spacial SAM Broadcaster Forums have been