Posts

You Won't Get Support And You Certainly WON'T Get A Refund

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Theres a SAM Broadcaster user kicking off on Social Media about not being able to get a refund from Spacial Audio. Not happy with the evaluation of service? TOUGH! Spacial Audio will take your money and give you Zero support You can Shout, You can Scream, You can talk to a Brick wall BUT YOU WILL NOT GET A REFUND People are unable to get a refund on a product they purchased In GOOD FAITH Spacial Audio won't answer messages asking for money back It says in the EULA that If you have tested the demo they assume you are satisfied. We DO NOT offer refunds because of our 14-day free trial version which allows users to try the product for free and make sure they are satisfied with it Even when we purchased SAM Broadcaster in 2010 there was a NO REFUND policy. Its why Software companies sometime SUCK and its another reason I now avoid paid for software. Spacial Audio don't like giving support after they've taken your MONE...

Spacial Audio Disreputable?

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Spacial Audio Solutions LLC is ran and managed by people who just DON'T CARE about $$$ paying customers. I saw this tweet on Twitter a couple of years back now about Spacial Audio & it didn't surprise me to be honest. We've been trying to tell people this for years now. Once you buy software from Spacial Audio you won't get help when something goes wrong and Spacial software does go wrong. @spacial very very disappointed after 20 years of being customer Your customer service is so poor! The support team appear to send the same old canned replies that aren't usually of any help to the person having the issues. That's IF you're lucky enough to have your support ticket answered. @spacial please answer our emails, or dm's or just let us contact you somehow. please. we just want to talk Don't even bother with the support forums either they're just as bad. IF YOU cancel any Spacial Audio service keep an eye...

The Input Button Is NOT A Microphone Input (RadioDJ)

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New users to RadioDJ seem to keep thinking that the Input button is a Microphone Button. The INPUT button never was intended as a Microphone Input and if you do try and use it you will get delay and feedback. The Input is NOT like the VOICE FX feature in other radio playout software. A great way of routing your Audio from your Microphone can be done by software such as Voicemeeter You connect your microphone to a Mixer before you send the audio to your computer via the line-in socket You can manage your Mic input via Voicemeeter which you then route to the encoding software The Voice FX feature in other software has never worked as it should Voicemeeter is the Essential Audio Superfood & It will make you sound MORE PROFESSIONAL!

You Cannot Run Multiple Instances (SAM Broadcaster Pro)

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One of the biggest bug bears of mine is the you cannot run multiple instances of certain radio playout software. Even if You attempted to run 2 copies of SAM Broadcaster on the same machine you'd have issues with the PC. I once attempted to run 2 copies of SAM 2.7.9 on an old XP computer 20 years ago and the machine kept freezing and crashing. One of the problems SAM suffers with is MEMORY LEAKS an issue which hasn't been addressed in over 20 years. If you run LOTS of PAL SCRIPTS your computer will be sluggish and sometimes unresponsive because of the leaks. Theres a topic on the SAM Broadcaster Forums telling you how to run multiple instances It the does state in the SAM Broadcaster EULA from 2017 that you cannot run more than 1 instance on the same PC. SAM Broadcaster is YESTERDAY'S Technology and isn't worth the $$$ Spacial Audio ask for it. Save your self the headaches of software cr...

Add The RadioDJ Folder To Your Exclude List (Antivirus Software)

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For some time now a LOT of Antivirus solutions have had issues with the RadioDJ program files. They don't appear to like the way Marius packages the the software and installer. He's obfuscating his code to make it harder for other developers to steal it There are unscrupulous developers who given a chance would steal someones code and then claim it as theirs. If your Antivirus software complains about the program files just tell it to exclude the RadioDJ program folder on the C:\ Drive. I use Windows Defender for my Antivirus and I added the RadioDJ folder to the exclude list before I installed to that folder. Windows Security>>Virus Threat Protection>>Manage settings>>Add Or Remove Exclusions and add RadioDJ to that list. While you're excluding folders and files its a probably a good idea to exclude your Music folders from being scanned. It will improve the performance of RadioDJ amongst ot...

Storing RadioDJ Backups Safely & Securely (Cloud Storage)

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I recently tried to help a RadioDJ user who had been flooded out recently in the USA. When I asked if he's been taking daily backups he said he hadn't. He's had to start over again from scratch I feel his pain I had that problem frequently with other software. Its a GOOD IDEA if you backup your RadioDJ SQL database to Cloud Storage You know Just incase the worst happens to your computer like a flood I have Google Drive monitoring folders so as soon as I take a backup it gets uploaded to the server. This is why backing up your database to a "safe" location is Important I hope the user who wasn't backing up his RadioDJ database is now doing so. Your database holds a LOT of information about you song library and its structure which makes restoring it a Piece of cake. Use the database setup tool to backup set an hour (24 hour clock) set a folder and its that folder you backup to the cloud. Its rare for...

I Guess It Leaves Me With NO Other Option (SAM DJ)

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I look at the Spacial Audio SAM Broadcaster/SAM DJ forums regularly. I witnessed a post from a user whom it appears is having subscription issues with SAM DJ (Formerly SAM PARTY DJ) I guess it leaves me with no other option then. Seeing that I paid for my copy of Sam DJ I really feel cheated because I never expected Spacial Audio to be so Deceptive This is not the first time Spacial Audio have been called out for being SHYSTERS The subscription model that Spacial Audio use is AWFUL at best and the activation servers keep locking genuine users out. I don't like software that has online activation requirements or keys. This user could do worse than use RadioDJ it has a better crossfade & stability than SAM DJ. IF I were still doing discos I'd probably be using RadioDJ to run my set with. There is better software than SAM DJ well better than anything SPACIAL AUDIO CODE. 1) Mixxx (FREE) 2) Virtual DJ 3) Traktor ...

Rockies Sheffield (The Forgotten Gay Nightclub?)

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I was reminded about a pub I used to frequent in the city of Sheffield recently. The Cossack on Howard Street (Now Demolished) was the first Gay Venue I was ever taken to followed by a pub called The Albert Which is where I saw my first ever male stripper and drag artiste. Don't like strippers the baby oil stains your shirt if you get too close So it got me thinking about Rockies the nightclub that I was introduced to in November 1989 Rockies was a Gay Club and you didn't dare mention your sexuality for fear of being beaten up by some Homophobic THUG. Queer Bashing was common in the late 80s. The late 1980s & early 1990s were an Awful time to be growing up as a Gay man. Section 28 didn't help matters. So much rampant Homophobia and Abuse from people I never really expected to get it from Rockies Sheffield was sister club to Rockies Manchester owned by a guy called Michael Snailham. The club was housed in the fo...

How To: Start Your Own Internet Radio Station

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Have you ever wondered how to start your own online Internetradio station? Its not as difficult as you'd think...To run a radio station online you need the following. A decent broadband connection minimum of 2MB upload speed A decent spec desktop computer with a decent processor 1Ghz+ & 1GB RAM will do the job. A varied and large music collection a collection of around 2500+ songs usually helps. Decent automation software you can pick some up for free. A Shoutcast or Icecast server. A mixer and a decent microphone. If your current computer isn't up to the job of streaming 24/7 then you need to invest in a new(ish) computer. You should be able to pickup a decent computer with a decent specification cheap enough from places like eBay. You'll be needing a decent radio music automation program we highly recommend RadioDJ radio playout software for this. Reasons to Use RadioDJ: ...

I Have Zero Stress With Radio DJ Free Radio Playout Sofware

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I got into Internet radio in 1999 when I tuned into a LIVE365 station when Internetradio was in its infancy. It was late 2001 before I got my own Computer and Internet connection and was able to look into Internet radio a bit more. I then set about learning about how to stream on the Internet. I lost a position on an Oldies station in 2002 because of software constantly Malfunctioning without warning. They let me go after a few weeks because I couldn't manage to do a full show even though it was software at fault. I then set about trying to setup my own Internet radio station using a Shoutcast server which I rented for £7.50 a month. Radio automation software offerings were few and far between in 2002 Winamp with DSP plugins, Streaming Audio Manager, DRS 2006 were a few of the available pieces of radio software available. Winamp isn't suitable for running a radio station it has no artist/title repeat rules ...

I Rely On SAM Broadcaster Pro To Make a A Living

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Came across a guy venting on Spacial Audio's social media feed. I bought SAM Broadcaster Pro recently I was having issues and was told to upgrade to the newest version Now I have no working SAM Broadcaster No way to contact anyone Refused support via email Give me back my money! I rely on SAM for Income No Doubt that comment will end up hidden from other users Spacial have a nasty habit of hiding negative feedback. Then theres this recent comment on the SAM Broadcaster Forums. I am having random problems with SAM Broadcaster freezing Along with "This program has crashed press OK" messages Yet again I'm only relaying what I see on the Internet. Spacial Audio have a RAFT of unhappy fed up users in their wake. The Activation requirement in SAM Broadcaster keeps locking genuine licenced users out of the software as they're just about to go LIVE. Update: September 21st 2023: Spacial Audio appear to have done some work on the SAM su...

I'm FED UP With Having To Defend Myself

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As most of you know I happen to be the Worlds Biggest fan of RadioDJ ITS A TITLE I'M PROUD OF! RadioDJ is the most perfect piece of radio playout software and works everytime I need to use it. However I get a lot of people having a dig at me for the way I defend the program. Gary is acts in a sectarian way by defending the software tooth and nail I'm fed up with people having a POP at me everytime I go to stick up for the software. OK so I'll admit it RadioDJ isn't 100% FOOLPROOF BUT It performs better than other radio playout solutions. Some Users seem to EXPECT far too much from Marius he codes the software in his spare time and some people can't grasp that. I champion other software as well such as Voicemeeter so my posts are not always about RadioDJ Even in BETA RadioDJ software has been stable and just for the record I've pointed out the flaws with the BETA versions. Flaws have always usually been...

Dear Arthritis (How You Have Robbed Me)

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I used to walk & cycle most places and had no issues walking long distances I used to take walking for granted. I carried Record cases to/from gigs and a full record case could be heavy when packed with Singles & Albums. In 1995 I was a bar cellarman and I was throwing 22 and 11 gallon barrels around a cellar and lifting crates with NO ISSUES. In 1998 I worked in a huge cellar in the West end of London that went through over 50 barrels a week. it was 2002 when I started to realise that something wasn't right when I had a back spasm while out shopping. Back spasms can be extremely debilitating and I have to rest when they happen & theres no cure for my Spondylosis. I was diagnosed with Osteoarthrtis & Spondylosis in 2010 and I had a reasonable(ish) quality of life back then. Around the time of my Arthritis diagnosis I started usi...

Sam Broadcaster Crossfade Problems

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As hard as I tried I could never get SAM Broadcaster to transition smoothly between songs. I'd either end up with a few seconds of dead air or a complete car crash of a crossfade All my files were ripped properly and volume levelled so that wasn't the issue. It happened with every version of the software from v2.7.9 through to the newer versions. So it's not just a problem confined to one version of SAM Broadcaster but every single version of it. The default settings would cut the end of songs off & jingles and station ID's would never fade/play properly. I even tried settings suggested by Festerhead on the SAM Broadcaster forums but that only made the issue worse. We think Spacial Audio ripped off a Winamp DSP plugin called SQR Crossfade to make the fadeout feature in SAM. I need a little help with cross-fading when there is a voice-track or Station ID SAM Broadcaster cuts off the last second of the track Where would I deal with that? Can ...

There Is No Malware In RadioDJ

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Sometimes antivirus programs flag up the RadioDJ program files as suspicious. Avast, AVG, Bitdefender, Kaspersky & Norton keep deleting and quarantining files from the RadioDJ website. I had issues with AV software deleting RadioDJ a while back. I sent the RadioDJ.exe file to an antivirus company and they came back with this. Sorry, it was a false detection. It will be fixed in the next update After the next update the Antivirus Deleted the RadioDJ program files again so I binned that piece of Antivirus software off. It annoys me when Antivirus Software flags up a perfectly SAFE program as being infected when it isn't You can be rest assured there are ZERO Viruses in RadioDJ. Marius sometimes has issues with the way he packages the Installer He tries to protect his code from being stolen by other developers The AntiVirus thinks the packaged files are Infected when they aren't! Q: Do you need Antivirus softwar...

Important: When You Make A Change In RadioDJ Backup The Database

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Its pretty much self explanatory... BUT IT IS IMPORTANT RadioDJ saves most of the settings in the database these days although there are some settings still taken care of by XML files. Whenever you EDIT a track be it Cue Points or Artist/Title/Album etc... You must Backup your RadioDJ using the Database Setup tool this will preserve your changes to the database. YOU CAN NEVER HAVE TOO MANY DATABASE BACKUPS! Its probably best IF YOU Backup your database onto an external Cloud server such as Google Drive. I have Google Drive monitoring my SQL backup folder as soon as I take a backup it goes up to the fluffy cloud. Its so much easier when you have settings taken care of in the database because you can set and forget. Its also dead easy for you to transfer Radio DJ to a new machine Other well known radio automation software offerings have NO way of backing up the database which is quite some FLAW. Its just ano...