Posts

Sam Broadcaster Pro Has Cost Me Listeners

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Saw a post on social media from someone stating that their copy of SAM Broadcaster has been "FIXED" Now their station is back on air they have no listeners returning to their stream. SAM Broadcaster costing station owners listeners is nothing new! This has been happening with SAM for years now. SAM Broadcaster seems to go wrong for NO apparent reason. When SAM Broadcaster goes wrong any listeners you had will move onto another station while you're off air 'fixing' things. What's worse is those listeners may never return to your stream and that's the last thing you need when running an Internet radio station. I often see reports of SAM Broadcaster crashing or not activating. SAM has been acting crazy lately. It crashes from time to time and PAL scripts fail to run properly However its RARE for me to see people having major issues with RadioDJ. PAL scripts cause memory leaks if they're not written properly which can cause SAM Broadcas

RadioDJ Crossfade Settings

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With music automation software you would expect a smooth crossfade/transition between songs wouldn't you? This is another area where RadioDJ seems to EXCEL The transition between songs is amazing even with songs that have sudden endings Everything I've thrown at RadioDJ has played and crossfaded as it should. I currently use these settings for crossfading in RadioDJ Mixer buffer is on the first screen on the options menu. Mixer Buffer = 3 The Mixing thresholds are under the AutoDJ tab. Start Threshold = -25 db Mix Threshold = -15 db End Threshold = -28 db My fadeout duration has been set at 3900ms for a few years now and always fades tracks rather well. It's rare you have silence between tracks with RadioDJ Reasons to Use RadioDJ: Once installed it's stable and works for days/weeks without needing to keep an eye on it Great Music library support add as many categ

Using Winamp To Automate A Radio Station?

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I saw a topic on the Winamp forums from a user wanting to use Winamp to automate the music for their radio station. Do I need a plugin to make playlists so it operates 24 hours? If so which plugins are the best? I want Winamp to never stop, It will be used for a small radio station Fact: Winamp is only good for listening to online Shoutcast Radio stations or to play a few music tracks. Winamp is NOT suitable for automating an Internetradio station Listeners expect high standards from streaming media these days You don't have any artist/title/album separation rules in Winamp So you're just going to hear the same songs/artists/tracks over and over. I certainly never found a way to stop tracks and artists from repeating within the current Winamp playlist. You get lots of silence between tracks or car crash crossfades with Winamp . Having large gaps of silence between tracks isn't going to win many listener

RadioDJ And Its Magic Crossfade

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I'm sat here surfing the web & RadioDJ is playing away in the background doing amazing crossfades between songs and jingles. The crossfading in RadioDJ is just another reason to LOVE the software I'm happy I've found the most perfect piece of audio playback software. If only technology had been this advanced in the 1980s I wouldn't have a bad back from carrying boxes of Vinyl Most of the DJ automation software I tried out back in 1999/2000 was a nightmare to work with in all honesty Some of the DJ software offerings 20+ years ago were so bad they would would crash if you tried adding a large library of songs. I tried Winamp 2.9 and it was OK as a media player but wasn't ideal for doing DJ work with, Winamp struggled to crossfade smoothly between tracks even with the use of DSP Crossfading plugins. Then I discovered a program called MusicMatch Jukebox which at the time was the best audio player available. It had a reasona

Encoding Software (Standalone Encoders)

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To get your stream online its easier if you use a standalone encoding solution Its not difficult to use a stand alone encoder. You configure it the same as a built in one. The MYTH that a standalone encoder is harder to use is put out by software developers who include built in encoders in their software A Standalone encoder picks up the audio from Stereo Mix or Virtual Audio Cable. I've yet to see built in encoders function properly in some software, I frequently encountered lots of buffering messages. Using stand alone encoding means RadioDJ can be left to do what its does best AUTOMATING your songs and jingles. I've used the standalone encoding method since I discovered RadioDJ in 2010 Standalone Encoders are more reliable I've NOT had an issue with Stand Alone encoding software while streaming. Here are just some of the free Internet radio streaming encoders available. 1) Sound Empire Caster ($0.00)

Don't Stream With Spacial Audio? No Support!

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A user has been refused help from the Spacial Audio support help desk because he isn't using their streaming services. Spacial Support have come back to this user and stated because he isn't using their streaming services (Cheapest stream) they can't help him. Passive aggressive customer support is putting it mildly. I purchased two different services and got refused help based on who we stream with? Now we are on our own it would appear. This isn't the first case we've heard of but we're sure there are users who haven't been given support either because of their streaming host. Does anyone else see the problem here? Its utterly bizarre that Spacial Audio don't appear to want to help people with their software and its issues. Spacial Audio do NOT know the meaning of customer service. There is NEVER an excuse to treat a paying customer badly, I was taught that on a retail course back in the late 1980s. Don't

Stability? RadioDJ Has That In Spades

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I've been into Internet radio for a long time now (Over 20 Years) In all those years I've learnt a lot of things about streaming on the Internet. It's been a fun thing to learn about although at times it's been hard work because software wasn't up to the job. The biggest problem I've encountered when it came to Internet radio automation offerings was always been the lack of Reliability & Stability I couldn't get a stream to hold up for longer than a few hours let alone days with certain software. I don't appear to have that problem with RadioDJ FREE radio automation software. I began using RadioDJ v1.3.7.0 back in 2010 and that worked great running the music for the radio stream I had going. A few months later v1.6.0 came out and that was even better and served me well until we started testing the 1.6.x.x Beta versions. Even in Beta RadioDJ performed better than other well known radio playout software. The newer vers

SAM Broadcaster Players Are Stuck (Unable To Apply Settings Error)

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I've seen SAM Broadcaster go wrong on the flip of a coin and without warning in my years using it. A user recently posted on the forums with issues they were having on their computer. I am getting the Players Are Stuck problem with an error Unable to apply settings. Error: [Main] Unable to create DirectSound object Code: $88780078 Make sure that the sound card is not being used by another application. The user omitted which version of SAM Broadcaster this was happening with and has stated nothing else is using the soundcard. I have seen the players get stuck in SAM many a time, Which then usually meant a REINSTALL from scratch. It gets tiring when SAM goes wrong and stops working for no apparent reason. This is a typical error message within Windows Error logs from when SAM goes TITS UP! Problem Event Name: APPCRASH Application Name: SAMBC.exe Application Version: 1.0.0.0 Application Timestamp: 2a425e19 Fault Module Name: unknown Fault Module

SAM Broadcaster Studio

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Recently seen searches on Google analytics for SAM Broadcaster Studio I guess they were searching for PIRATED versions of it! SAM Broadcaster Studio is aimed at Terrestrial Radio stations. You can't run a Terrestrial FM radio station with SAM Broadcaster Pro because of restrictions in the software licence agreement. Even though SAM Broadcaster Pro has built in FM capabilities via a (Now Obsolete) PCI FM card Spacial have now made a slight change to the EULA so that Terrestrial radio stations can now use the Studio version. Lucky Them Eh?! The Studio version costs more than SAM Broadcaster Pro at an eye watering $699 I would Imagine Professional Terrestrial FM/AM stations use software that costs thousands of $$$ NOT some badly designed college project from 1999: The Studio version of SAM Broadcaster isn't worth the money Its exactly the same as SAM Broadcaster Pro with the word STUDIO plastered

Why Do You Stick With Software If It Keeps Letting You Down? (SAM Broadcaster Pro)

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Q: WHY do people stick with Spacial Audio software if it lets them down time after time? Recently seen Tweets from a long time user frustrated at Spacial Audio not replying to their support requests. Gaddammit! Because the evil empire (@spacial) primarily communicate via email, the resolution to my issue is essentially circling in a e-filibuster! We lose again This isn't the first time I've seen this user get frustrated with Spacial Audio. I know from experience just how awful Spacial Audio support can be. I’ve had reliability issues as well as poor to non-existent customer service I’ve had to figure most of the issues encountered on my own When I was having issues with SAM Broadcaster back in 2010 I got next to NO SUPPORT I got called names like TURD because I'd complained about how UNSTABLE I thought SAM Broadcaster software was. Other customers have taken to social media

Dumping Sam Broadcaster For RadioDJ

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I visited the SAM Broadcaster page on Facebook recently and saw this post. We are dumping SAM Broadcaster in favour of RadioDJ 1) We have numerous remote DJs who want to do shows on our station and to purchase DJ Seats from Spacial Audio for them would work out very very expensive, whereas RadioDJ is FREE 2) We have had numerous problems with SAM that do not seem exclusive to us: Remote show script keeps dropping out Audio crackling when using SAM On reboot SAM will not connect to the database whether it's Firebird or MySQL After a system restart SAM won't start requiring a complete re-install of SAM Encoders stopping for no reason at all, plus various other issues. I could cope if SAM Broadcaster was free but we paid for this software Which is flaky to say the least 3) SAM keeps freezing when searching for tracks 4) RadioDJ is much more pleasing to the eye 5) RadioDJ looks & sounds much more professional

How To Get Listed On Icecast And Internetradio

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I went for a look on the Icecast forums and found some really useful information on How To Get Listed on Icecast. I had my stream up and running but it wasn't listing us on the Icecast directory. I've written a short guide to how you get listed on Icecast and InternetRadio. First you need to find this line in the configuration file <hostname>localhost</hostname> Where it says localhost you need to put either the IP or web address where your Icecast server is running from. (e.g: djgar.icecastserver.com or 216.136.201.105) If all goes to plan you should see "yp_currently_playing" in your Icecast admin which then in turn means you are listed publicly on the Icecast YP. If that fails you need to make sure your directory listing tags look like this <directory> <yp-url-timeout>15</yp-url-timeout> <yp-url>http://dir.xiph.org/cgi-bin/yp-cgi</yp-url> </directory> Als

Large Playlist Freezes RadioDJ?

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Someone tweeted me recently to say they were going to try RadioDJ free radio play out software. Later on I received this Post: @DJGaryBaldy After spending time with RadioDJ it isn't looking good It Can't seem to handle loading a large playlist without freezing Marius the author of the software stated this before on the forums about playlists: I don't recommend you to load a single large playlist Otherwise it will slow the program down The user went on to mention the number 25,000 in a later Tweet regarding loading the playlist into Winamp. Our key library is a randomized playlist of over 25,000 tracks If that's the size playlist he was trying to load into RadioDJ then there's no wonder RadioDJ froze. Its down to the processing power of your PC & the amount of connections MySQL can handle It's NOT a limitation of RadioDJ! We'd imagine other radio automation software would lock up, crash and freeze if you tried loading a 25,000 tra

RadioDJ & AAC+ Streams

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A user on the forums was having issues getting an AAC+ Internet stream to play in RadioDJ. RadioDJ doesn't natively come bundled with the Bass AAC codec as it would cost Marius a lot of money to include that codec in his software. HOWEVER: You can play AAC+ streams in RadioDJ if you download the BASS AAC codec yourself from http://un4seen.com/ Unzip the folder. Close RadioDJ & place the bass_aac.dll file inside the bass_plugins folder inside the RadioDJ folder. Restart RadioDJ and you should now be able to playback AAC+ streams. That is literally ALL there is to it.

Spacial Audio Has No Record Of My Licence

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Just seen another post on the Spacial social media feeds from a user who was having activation problems. The Spacial Audio Support department has now told this user that they cannot find a record of their licence for SAM Broadcaster Pro Now I am told via the Help Desk, Spacial Audio has no record of my licence. Maybe Spacial Audio need a better computer database system to keep customer records better? This is NOT the first time we've heard of someone being told that Spacial had no record of them purchasing software. Been told my license is no longer valid The only way to contact the Help Desk is to have a valid licence If I was this person I'd be telling Spacial Audio Support where to get off. If Spacial can't get the basics about customer accounts right. What the hell is going on in the rest of the company? Who wants to do business with a company that treats their customer base so badly? Pay @spacial 100s for software and they tell you your li